Frequently Asked Questions

Help desking and Support

What is Help Desk Technical Support?

The department within the company that responds to user's technical questions. We believe in real people effectively communicating with real people. We always answer our phones during business hours with trained professional people dedicated to serving you. Help Desk allows us to provide better service for technical support calls more effectively than phone support alone.

Our Services

• Professional Translation Services
• Multilingual Desktop Publishing
• DITA and XML Content Management
• Localization
• Voice over, Dubbing & Subtitling
• Website Optimization
• Software Testing

Frequently Asked Questions

• What is internationalization?
• InDesign through Trados StoryCollector?
• History of Desktop publishing?
• Translating Assets and Tasks Offline?
• How To Load An External Text File Into Flash For Dynamic Webpages?
• What is Interleaf?
• How to convert an .idu file to Quicksilver 3.0 format?
• What is an STF file?
• How to prepare a QuarkXPress project for translation?
• Working with Story Collector in QuarkXPress?
• Problems with True Type fonts from Quark 7 to Quark 6?
• Setting Up Service Desk?
• InDesign CS crashes when you try to open an INX file from InDesign CS2?