F.A.Q
Adobe InDesign
InDesign CS crashes when you try to open an INX file from InDesign CS2 ?
InDesign CS requires the InDesign CS 3.0.1 April 2005 (CS2 Compatibility Update) to open INX files created in InDesign CS2.
InDesign CS may crash if you open an INX file and the correct update isn't installed, or if the InDesign CS2 document that created the INX file contains missing links or problematic third party plug-in data.
InDesign CS may crash when links are broken and Color Management is enabled. If the links are active (that is, not broken) you should be able open INX files in InDesign CS with Color Management enabled.
Solutions
Do one or more of the following solutions:
- Install the InDesign CS 3.0.1 April 2005 (CS2 Compatibility Update).
You can download the update from the Adobe website, or choose Help > Updates and select the update from the dialog box.If you've installed the April 2005 update, re-create the InDesign CS preferences.
To re-create the InDesign CS preferences file:- Quit InDesign.
- Rename the InDesign SavedData file and the InDesign Defaults file (for example, to InDesign SavedData.old, InDesign Defaults.old) in the following location:
Windows: Documents and Settings/[user name]/Application Data/Adobe InDesign/ Version 3.0
Mac OS: [user name]/Library/Preferences/Adobe InDesign/Version 3.0 - Start InDesign. InDesign creates new preference files.
- If the problem persists, you can restore the original preferences by deleting the new files and renaming the old preference files back to their original names.
- Disable Color Management before you open the file.
- Start InDesign and do not open any documents.
- Choose Edit > Color Settings.
- Deselect Enable Color Management, and then click OK.
- Open the INX file.
- Fix any broken links in the original InDesign CS2 document, and then re-export it to INX format.
Use the Preflight utility in InDesign CS2 to check for and fix broken links in the document before you export it to INX format.- Open the document in InDesign CS2.
- Choose File > Preflight.
- If the Preflight dialog box reports problems with links, select Links And Images on the left, and then click Repair All.
- Close the Preflight dialog box.
- Re-export the document: Choose File > Export, choose InDesign Interchange from the Save As Type menu (Windows) or the Format menu (Mac OS), name the file, and then click Save.
- Create a package folder in InDesign CS2, export an INX file into the package folder, and then open the INX file from that folder.
- Open the document in InDesign CS2.
- Choose File > Package
- Save the publication, specify the location and file name to save the package, then click Save.
- Re-export the document into the package folder you created in the previous steps: Choose File > Export, choose InDesign Interchange from the Save As Type menu (Windows) or the Format menu (Mac OS), name the file, and then click Save.
- If necessary, move the whole package folder to the desired location and open the INX file from within the package folder.
Important: If you need to move the files, you must move the whole package folder, not just the INX files, to prevent broken links.
- Re-create the document in InDesign CS2.
Copy and paste the objects from the original InDesign CS2 document to a new document, and then export it to INX format.- Open the original document in InDesign CS2.
- Create a new document that has the same number of pages, margin guides, and columns as the original document.
- In the original document, choose File > Select All, and then choose File > Copy.
- In the new document, choose File > Paste on the corresponding page.
- Repeat steps 3-4 to copy the objects from each page to the new document.
- Choose File > Export, choose InDesign Interchange from the Save As Type menu (Windows) or the Format menu (Mac OS), name the file, and then click Save.
- Remove and re-apply masterpage overrides.
Locate any items or text frames to which you applied Override A Masterpage Object or Remove Selected Local Overrides, or choose Remove All Local Overrides from the Layers palette menu.
Select the item again with Ctrl+Shift (Windows) or Command+Shift (Mac OS) to override the masterpage object again, or choose Override All Master Page Items to override all master page items in a targeted spread.
Please contact us if you would like more information.
