Frequently Asked Questions

Heartsome

The editor I have just installed does not start. What can I do?

Ensure that you have correctly installed Java 1.4.x and that a JVM is in your path.

All Heartsome's software uses Java technology, a groundbreaking computing platform released by Sun Microsystems in 1995. Java technology opens up a wealth of new possibilities for IT users. It enables Heartsome as well to develop programs that are genuinely cross-platform, that is, programs that run on any given computer, which is equipped with the Java Runtime Environment (JRE).

The version of JRE required for running Heartsome's software is 1.4.2x or higher. This is a relatively new version of Java and we always opt for the newest technology. It is available for Windows (except Windows 95), Macintosh, Linux and UNIX operating systems.

Our Services

• Professional Translation Services
• Multilingual Desktop Publishing
• DITA and XML Content Management
• Localization
• Voice over, Dubbing & Subtitling
• Website Optimization
• Software Testing

Frequently Asked Questions

• What is internationalization?
• InDesign through Trados StoryCollector?
• History of Desktop publishing?
• Translating Assets and Tasks Offline?
• How To Load An External Text File Into Flash For Dynamic Webpages?
• What is Interleaf?
• How to convert an .idu file to Quicksilver 3.0 format?
• What is an STF file?
• How to prepare a QuarkXPress project for translation?
• Working with Story Collector in QuarkXPress?
• Problems with True Type fonts from Quark 7 to Quark 6?
• Setting Up Service Desk?
• InDesign CS crashes when you try to open an INX file from InDesign CS2?